Privacy Policy

This is the web site of Visit Buffalo Niagara.

Our postal address is
403 Main Street, Suite 630
Buffalo, NY 14203

We can be reached via e-mail at or by telephone at (716) 852-0511.

For each visitor to our Web page, our Web server automatically recognizes the consumer’s domain name and e-mail address (where possible).

We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used to improve the content of our Web page, and may be used by us to contact consumers for marketing purposes.

Information we share
We do not share personal information with companies, organizations and individuals outside of Visit Buffalo Niagara unless one of the following circumstances apply:

With your consent
We will share personal information with companies, organizations or individuals outside of Visit Buffalo Niagara when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

For external processing
We provide personal information to our affiliates or other trusted businesses or persons to complete certain business processes for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

For legal reasons
We will share personal information with companies, organizations or individuals outside of Visit Buffalo Niagara if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

Demographic & Interest Data Collection
We use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show our ads on sites across the Internet.

We & third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) & third-party cookies (such as the DoubleClick cookie) together to inform, optimize & serve ads based on someone’s past visits to our website.

Google Analytics Demographics & Interest Reporting – We use data from Google’s Interest-based advertising or third-party audience data (such as age, gender & interests) with Google Analytics. We do so to research visitor response for site improvements, segmentation of advertisements & for remarketing efforts.

We will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising features that are based on the DoubleClick cookie unless you have robust notice of, and your prior affirmative (i.e., opt-in) consent to, that merger.

Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

We also encourage you to consider the Google Analytics opt-out browser add-on.

If you do not want to receive e-mail from us in the future, please let us know by e-mail at or by telephone at (716) 852-0511 or toll-free (888) 228-3369, or by visiting us at

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address, writing to us at the above address, visiting us at

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above, e-mailing us at the above address or writing us at the above address.

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them.

Opt-Out / Lead Distribution Process
It is the policy and practice of our sales and services departments to work with the meeting planner to determine what parameters are important in selecting a hotel or service for their meeting purposes.  Leads are only distributed to those hotels and companies who most meet the needs of the customers.  Blanket leads are not acceptable and are not a practice at any time.

Visit Buffalo Niagara provides meeting/event planners the ability to remain confidential or opt-out of solicitation during the lead distribution process.

We use cookies to record user-specific information on what pages users access or visit and record past activity at a site in order to provide better service when visitors return to our site. Cookies are small text files that are stored by the browser (for example, Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store things like user preferences. You can think of cookies as providing a ‘memory’ for the website, so that it can recognize you when you come back and respond appropriately.

Use of Website by Children
The information and services described on our website is generally not intended for children under the age of 16.  We do not knowingly collect any information from children.  If we learn that we have collected or received personally identifiable information from a child under 16 without verification of parental consent, we will delete that information.

Interactive Features (Facebook/X/YouTube/LinkedIn/Instagram)
While we strive to protect users’ Personal Data, personally identifiable information, and privacy, we cannot guarantee the privacy and/or security of any information you disclose online through interactive features such as forums, message boards, chat rooms, or similar services (“Interactive Features”). Please keep in mind when using Interactive Features through our website; you disclose information at your own risk that may be specifically designed to be visible to other users. You should be aware that any personally identifiable information you choose to submit via Interactive Features can be read, collected, and used by other individuals and/or entities, and could be used to send you unsolicited messages. We are not responsible for any information you choose to submit when you engage in such activities. We also may use Interactive Features and tools, including pixel tags added to this website, that allow data about actions of visitors to be sent to the Interactive Features to track conversions and to allow us to create custom audiences for the courses, products or services we may advertise on these Interactive Features. We also may provide the Interactive Features with other data we have collected about you for this purpose, using the Interactive Features’ tools that allow data such as email addresses and phone numbers to be locally hashed on our system before we upload and pass such data to any Interactive Feature(s). The use of such data is governed by each Interactive Features’ applicable privacy policy.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone numbers.