Customer Confidence Program – Meetings

Customer Confidence Program – Meetings

Photo Above

Book your meeting and events in Buffalo with confidence.

When you’re ready, Buffalo is ready. While the first half of 2020 has been filled with uncertainty and its fair share of challenges, Visit Buffalo Niagara’s Customer Confidence Program includes unique offerings and concessions from hotels and event spaces across Buffalo, allowing meeting planners to book with total peace of mind.

Furthermore, the Buffalo Niagara Convention Center has achieved Global Biorisk Advisory Council® (GBAC) STAR™ accreditation, the gold standard for prepared facilities. Under the guidance of GBAC, a Division of ISSA, the worldwide cleaning industry association, the Buffalo Niagara Convention Center has implemented the most stringent protocols for cleaning, disinfection and infectious disease prevention in its facility.

Read more here: Buffalo Niagara Convention Center Receives GBAC STAR™ Facility Accreditation

See the full list of 30+ participating hotels and their special offers below.

For a chance to win a $100 gift card, upload your RFP today.

View our pledge to help keep you safe at Buffalo-Cares.com

Contact Mike Even (even@visitbuffaloniagara.com) for more information.

• • •

Our participating partners include:

 

DOWNTOWN


Buffalo Niagara Convention Center – CONTACT

• No F&B minimum
• No cancelation fee if cancelling up to two weeks prior to arrival
• Valid for new business only
• Valid through June 30, 2021

 

 


Aloft Hotel @ 500 Pearl – CONTACT

• No attrition for groups with up to 50 rooms on peak
• 50% attrition for groups with greater than 50 rooms on peak
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 30-days before your event
• No F&B minimums
• Discounted or waived meeting room rentals
• Double Bonvoy points to the planner or recipient of choice
• Double Bonvoy Points to intermediary partners
• No fees for working with the AV provider of your choice


Buffalo Marriott LECOM HARBORCENTER – CONTACT

• No attrition on groups of up to 50 peak guestrooms through 2/28/2021
• Double Marriott Bonvoy points for designated recipient
• $5.00 rebate to master account based on consumer/paid guestroom revenue
• 20% discount in hotel outlets, excluding alcohol
• 20% audiovisual discount on retail hotel owned AV equipment
• Must mention this offer
• Applicable for new group opportunities only
• Does not apply to previous definite bookings or existing bookings


Courtyard by Marriott Buffalo Downtown/Canalside – CONTACT

• 50% attrition for groups with greater than 75 rooms on peak
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 14-days before your event
• Triple brand points to the planner or recipient of choice
• No fees for working with the AV provider of your choice

 


Embassy Suites by Hilton – CONTACT

• No attrition on groups of 50 peak rooms or less through 3/31/2021
• Triple Brand points for designated recipient based on brand loyalty program
• $5.00 rebate to master account, based on consumed/paid guestroom revenue
• 25% audio-visual discount on retail AV pricing

 

 


Hampton Inn & Suites Buffalo Downtown – CONTACT

• 50% attrition for groups with greater than 75 rooms on peak
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 14-days before your event
• Triple brand points to the planner or recipient of choice
• No fees for working with the AV provider of your choice

 


Hilton Garden Inn Buffalo Downtown – CONTACT

• No attrition for groups
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 14-days before your event
• No F&B minimums
• No fees for working with the AV provider of your choice

 


Holiday Inn Express & Suites Downtown – CONTACT

• No attrition
• 14 day Cancellation policy through 2020 and 2021

 

 

 


Hyatt Regency Downtown – CONTACT

• No attrition on groups of 25 peak or less through 3/31/2021
• 50% attrition on groups of 26 peak or more through 3/31/2021
• $5 rebate to the master on groups of 100 peak or more, based on consumed paid guestrooms
• Double World of Hyatt points for designated recipient (up to 100,000)
• No additional room rental charges to accommodate social distancing guidelines
• All offers based on new group inquiries only, does not apply to already definite or existing bookings

 


Residence Inn by Marriott Buffalo Downtown – CONTACT

• 50% attrition for groups with greater than 75 rooms on peak
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 14-days before your event
• Triple brand points to the planner or recipient of choice
• No fees for working with the AV provider of your choice

 


The Westin Buffalo – CONTACT

• No attrition for groups with up to 75 rooms on peak
• 50% attrition for groups with greater than 75 rooms on peak
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 30 days before your event
• No F&B minimums
• Triple brand points to the planner or recipient of choice
• No fees for working with the AV provider of your choice


Wyndham Garden Buffalo Downtown – CONTACT

• No attrition for groups with up to 75 rooms on peak
• 50% attrition for groups with greater than 75 rooms on peak
• Increasing independent planner commissions to 12%
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 14-days before your event
• No F&B minimums
• Triple brand points to the planner or recipient of choice
• No fees for working with the AV provider of your choice

 

•••

SUBURBAN


Buffalo Niagara Marriott – CONTACT

• No additional room rental charges to accommodate social distancing guidelines
• Double brand points to the planner or recipient of choice
• No fees for working with the AV provider of your choice
• 50% Discount to use in house AV
• 50% attrition for any size group block
• Complimentary Executive Suite for the planner

 


The Comfort Inn University – CONTACT

• No attrition for groups with up to 75 rooms on peak
• 50% attrition for groups with greater than 75 rooms on peak
• Increasing independent planner commissions to 12%
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 14-days before your event
• No F&B minimums
• No fees for working with the AV provider of your choice


Country Inn & Suites by Radisson Buffalo South I-90 – CONTACT

• Radisson Reward Points to both the planner and the client executing our agreement
• No attrition or cancellation fees (if cancelled within 4 days in advance of the meeting)
• Valid with new group bookings June 2020-March 2021

 

 


Doubletree Buffalo Amherst – CONTACT

• No attrition for all groups
• Triple Brand points for planner or any designated recipient
• No charge to cancel block up to 21 days before your event for 2021
• Offer valid for all of 2021

 

 


Hampton Inn East Aurora – CONTACT

• No attrition
• 14 day Cancellation policy through 2020 and 2021

 

 

 


Hampton Inn by Hilton Buffalo Hamburg – CONTACT

• No attrition for groups with up to 35 rooms on peak
• Double Event Planner Hilton Honors points for the planner or recipient of choice
• Free cancellation up to 14 days in advance

 

 


Hampton Inn Williamsville – CONTACT

• 50% attrition for groups with greater than 75 rooms on peak
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 14-days before your event
• Triple brand points to the planner or recipient of choice
• No fees for working with the AV provider of your choice

 


Home2 Suites Amherst Buffalo – CONTACT

• No attrition
• 14 day Cancellation policy through 2020 and 2021

 

 

 


Homewood Suites Buffalo Amherst – CONTACT

• 50% attrition for groups with greater than 75 rooms on peak
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 14-days before your event
• Triple brand points to the planner or recipient of choice
• No fees for working with the AV provider of your choice

 


Hyatt Place Buffalo Amherst – CONTACT

• Waived attrition up to 30 days prior to arrival
• World of Hyatt Member Rate over 20% off standard best available rates
• No additional room rental charges to accommodate social distancing guidelines
• 30 day complete cancellation or rebook policy
• No administrative fees for any events
• Double Meeting Planner World of Hyatt Points
• 20% discount in hotel outlets, excluding alcohol
• AV included in meeting room rental

 


Radisson Inn Grand Island – CONTACT

• Radisson Reward Points to both the planner and the client executing our agreement
• No attrition or cancellation fees (if cancelled within 4 days in advance of the meeting)
• Valid with new group bookings June 2020-March 2021

 

 


Sleep Inn Buffalo/Amherst – CONTACT

• 50% attrition for groups with greater than 75 rooms on peak
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 14-days before your event
• Triple brand points to the planner or recipient of choice
• No fees for working with the AV provider of your choice

 

•••

AIRPORT


Courtyard Buffalo Airport – CONTACT

• 50% attrition for groups with greater than 75 rooms on peak
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 14-days before your event
• Triple brand points to the planner or recipient of choice
• No fees for working with the AV provider of your choice

 


Fairfield Inn & Suites Buffalo Airport – CONTACT

• 50% attrition for groups with greater than 75 rooms on peak
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 14-days before your event
• Triple brand points to the planner or recipient of choice
• No fees for working with the AV provider of your choice

 


Hampton Inn Buffalo-Airport Galleria – CONTACT

• 50% attrition for groups with greater than 75 rooms on peak
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 14-days before your event
• Triple brand points to the planner or recipient of choice
• No fees for working with the AV provider of your choice

 


 

Hawthorn Suites Buffalo Airport – CONTACT

• Increasing independent planner commissions to 10%
• No attrition on any groups
• Flexible 7 day cancellation policy for a full group
• 24 hour cancellation for individual group rooms
• Double meeting planner points

 

 


Hilton Garden Inn Buffalo Airport – CONTACT

• 50% attrition for groups with greater than 75 rooms on peak
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 14-days before your event
• Triple brand points to the planner or recipient of choice
• No fees for working with the AV provider of your choice

 


Holiday Inn Express Buffalo Airport – CONTACT

• No attrition for all groups
• Triple Brand points for planner or any designated recipient
• No charge to cancel block up to 21 days before your event for 2021
• Offer valid for all of 2021

 

 


Home2 Suites by Hilton Buffalo Airport/Galleria – CONTACT

• 50% attrition for groups with greater than 75 rooms on peak
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 14-days before your event
• Triple brand points to the planner or recipient of choice
• No fees for working with the AV provider of your choice

 


Home2 Suites & Tru by Hilton Williamsville Buffalo Airport – CONTACT

• No attrition
• Cancellation policy: No charge if hotel is notified 14 days before arrival
• Free bus parking
• Discounted driver rates (50% off group rate)
• Planner Points
• Waived meeting room rental w/ 20+ room nights on peak

 


Homewood Suites Buffalo Airport – CONTACT

• 50% attrition for groups with greater than 75 rooms on peak
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 14-days before your event
• Triple brand points to the planner or recipient of choice
• No fees for working with the AV provider of your choice

 


Millennium Buffalo – CONTACT

• No attrition for groups with up to 75 rooms on peak
• 50% attrition for groups with greater than 75 rooms on peak
• Increasing independent planner commissions to 12%
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 14-days before your event
• No F&B minimums
• Triple brand points to the planner or recipient of choice
• No fees for working with the AV provider of your choice

 


Springhill Suites by Marriott Buffalo Airport – CONTACT

• Increasing independent planner commissions to 10%
• No attrition on any groups
• Flexible 7 day cancellation policy for a full group
• 24 hour cancellation for individual group rooms
• Double meeting planner points

 


TownePlace Suites Marriott – CONTACT

• 50% attrition for groups with greater than 75 rooms on peak
• No additional room rental charges to accommodate social distancing guidelines
• No charge to cancel up to 14-days before your event
• Triple brand points to the planner or recipient of choice
• No fees for working with the AV provider of your choice