Attractions
Experiences
Services
 

Information and Maps

Buffalo Niagara Visitor Center: Your first stop for information
on where to stay, play, shop and eat!

Need directions to one of the many Buffalo Niagara attractions? Looking for a family friendly restaurant? Want to know what's currently appearing on stage? At a loss about where to stay while in town?

The Buffalo Niagara Convention and Visitors Bureau operates a Visitor Center where you'll find a friendly face, maps, brochures, souvenirs, schedules for upcoming events and directions to anywhere you'd like to go. Our representatives will answer any questions you may have about our city and region. Stop by and let us help you discover Buffalo and Niagara Falls!

Buffalo Niagara Visitor Center at the Market Arcade
617 Main Street
Buffalo, NY 14203
(716) 852-BFLO or (800) BUFFALO

Hours vary by season. Please call ahead.

Crossing the Border

USA Canada Border CrossingWelcome to our cross-border region! To assist with your travel plans to our area, we are pleased to provide this update regarding the current travel identification requirements.




CROSS-BORDER TRAVEL

a) U.S. Visitors to Canada/Canadian Visitors to U.S.:
In February 2008, new United States border security laws were enacted that require all travelers, including Canadians, to present two forms of secure documents when entering the United States. U.S. and Canadian citizens, ages 19 and older must present a government-issued photo ID, such as a driver’s license, along with proof of citizenship, such as a birth certificate or naturalization certificate. Passports and trusted traveler programs such as NEXUS, SENTRI, and FAST will continue to be accepted for cross-border travel. For more information about entry into the United States, visit the U.S. Customs and Border Security website www.cbp.gov

AIR TRAVELERS: NEW REQUIREMENTS FOR AIR TRAVEL BETWEEN CANADA AND THE UNITED STATES:
Effective January 23, 2007, all Canadian and U.S. citizens traveling by air between Canada and the United States are required to have a valid passport to enter the United States.

PLEASE NOTE: The link below will take you to the Canadian Customs and Revenue Agency where updates are provided every two hours to both inbound and outbound movement by category of commercial or travelers flow for all international bridges.

The following link allows you to view the Westbound view into Canada via live web camera provided by the Peace Bridge Authority One of Buffalo Niagara's greatest assets is its proximity to Canada. Travel between the U.S. and Canada is quick and convenient via the Peace Bridge, the Rainbow Bridge, Queenston-Lewiston Bridge or Whirlpool Bridge*. A nominal fee is charged per automobile while individuals can choose to walk or ride a bicycle for a lesser charge. Before traveling, check with your auto insurance carrier to be certain you are properly covered for travel within a foreign country.

PEACE BRIDGE AUTHORITY

(716) 884-6744
www.peacebridge.com

NIAGARA FALLS BRIDGE COMMISSION

Rainbow/Queenston-Lewiston/Whirlpool Bridges
(716) 285-6322 or (800) 715-6722
www.niagarafallsbridges.com

U.S. CUSTOMS AT PEACE BRIDGE

(716) 881-5225
www.customs.gov

CANADIAN CUSTOMS AT PEACE BRIDGE

(905) 994-6330
www.ccra-adrc.gc.ca

CANADIAN CONSULATE GENERAL

(716) 858-9500
www.dfait-maeci.gc.ca/buffalo/

SUGGESTIONS FOR CROSSING THE BORDER

Have proof of citizenship (birth certificate or passport) readily available.

Have birth certificate for each child in your vehicle.
If traveling with children who are not a part of your family, have a note or proof that the child has permission to cross the border with you.

Turn off radios and car phones when talking to border agents.

Declare all fruits, vegetables, plants and plant products, animals, birds, eggs, meat and meat products.

Declare all items acquired for personal use.

Resident aliens must carry residency cards at all times.

Dogs and cats must be free of evidence of diseases communicable to humans. Dogs older than three months must have proof of a rabies vaccination.

Don't fool around. Customs and Immigration Agents on both sides of the border are law enforcement officials who take their duties very seriously.

Don't drive under the influence of alcohol.

Be patient. Additional security has been instituted for safety on both sides of the border.

For import dollar limits, contact U.S. Customs.

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Foreign Currency Exchange & Other Services

You can usually exchange money at Exchange stands in airports or travel terminals around the world. But beware, just like anything else that is available for ease of use at the airport, there may be a fee attached.

Sometimes it is smart to wait until you are in the country whose money you want. Depending on the exchange rate, you may get more for your dollar this way.

Another way to get foreign currency without having to actually exchange it, it to use an ATM machine in the foreign country. This won’t work everywhere, but some banks have international access, and all military bases do.

You can also use your credit card internationally, your bank will automatically convert the currency for you.

BUFFALO NIAGARA INTERNATIONAL AIRPORT - MONARCH NEWSTAND AND GIFT SHOP

Upper Level, just inside Security
(716) 565-9333

KEYBANK

(716) 847-7743
Note: Canadian exchange only

DUTY FREE AMERICAS

1 Peace Bridge Plaza
Buffalo, NY 14213
(716) 886-5000

THOMAS COOK FOREIGN CURRENCY EXCHANGE

Prime Outlets of Niagara
1900 Military Road
Niagara Falls, NY 14304
(716) 297-0933

WESTERN UNION

(800) 325-6000

Getting Here

Buffalo is accessible from throughout the United States via the New York State Thruway (I-90), from Canada via the Queen Elizabeth Way (QEW) and by railroad via Amtrak from Chicago and New York City.

Buffalo Niagara International Airport is located just fifteen minutes east of downtown Buffalo. Averaging 110 daily flights with nonstop service to 18 cities, the BNIA serve five million passengers annually. Major carriers are US Airways, Continental, American, Northwest, United jetBlue, Southwest and Delta.

BUFFALO NIAGARA INTERNATIONAL AIRPORT

4200 Genesee Street
Buffalo, NY 14225
(716) 630-6000 or (800) 359-2642
www.buffaloairport.com

The Buffalo Niagara International Airport serves Buffalo, New York as well as Southwest Ontario, Canada. It has more than double the traffic of any other Upstate New York airport. Averaging approximately 110 daily flights, it offers nonstop service to 18 cities. In 2006, the airport served more than five million passengers, marking the third year in a row that the growth has exceeded the national average. Airline carriers at the Buffalo Niagara International Airport include AirTran Airways, American Airlines, Continental, Delta, JetBlue, Northwest, Southwest, United and US Airways and its affiliates.

FLYING TIMES FROM MAJOR CITIES TO BUFFALO:

Atlanta 1 hr., 45 min.
Boston 1 hr., 20 min.
Chicago 1 hr., 20 min.
Dallas 5 hr., 30 min.
Denver 4 hr., 20 min.
Los Angeles 6 hr., 30 min.
New York 1 hr.
Philadelphia 1 hr.
Pittsburgh 1 hr.
San Francisco 6 hr., 30 min.
Washington, D.C. 1 hr

AMTRAK

(800) 872-7245 www.amtrak.com
Downtown Buffalo
75 Exchange Street
Buffalo, NY 14203

Depew
55 Dick Road
Depew, NY 14043

Niagara Falls
27 Lockport Road
Niagara Falls, NY 14305

Amtrak offers several unique routes from Buffalo to Toronto and from Toronto to Buffalo.  For more information on Buffalo to Toronto routes, click here.  For more information on Toronto to Buffalo routes, click here.

BUS TRANSPORTATION

GREYHOUND LINES, INC.

181 Ellicott St. @ N. Division
Buffalo, NY 14203
(716) 855-7531 or (800) 231-2222

NEW YORK TRAILWAYS, INC.

181 Ellicott St. @ N. Division
Buffalo, NY 14203
(716) 852-1750 or (800) 295-5555
www.trailwaysny.com

AAA OF WESTERN AND CENTRAL NEW YORK

Buffalo: (716) 873-0111
Niagara Falls: (716) 298-5651
www.aaa.com

NEW YORK STATE THRUWAY AUTHORITY

(Road conditions and construction zones)
(800) 847-8929 or (716) 631-9017

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Getting Around

Getting around Buffalo and its suburbs is easy using the Metro Bus and Rail system. The Metro Rail runs along Main Street from HSBC Arena to the South Campus of the University at Buffalo, with several stops in between. The train is free while traveling above ground. However, if your ride takes you past the Theatre District, down into the subway, there is a charge. Bus stops are found on almost every City of Buffalo street corner and many other spots throughout the region. Bus schedules are available at all transportation centers, Buffalo Niagara Convention Center, Buffalo Niagara Visitor Center, many local banks or check out the NFTA web site at www.nfta.com.

AIRPORT TAXI SERVICE

Buffalo Niagara International Airport
Genesee Street
Buffalo, NY 14225
(716) 633-8294 or (800) 551-9369
www.buffaloairporttaxi.com
Open all day every day

METRO BUS AND RAIL - BUFFALO

181 Ellicott Street at North Division
Buffalo, NY 14203
(716) 855-7211
www.nfta.com

METRO BUS AND RAIL - NIAGARA FALLS

Fourth and Niagara Streets
Niagara Falls, NY 14303
(716) 285-9319
www.nfta.com

WE CARE

Six Fountain Plaza
Buffalo, NY 14202
(716) 614-11114
www.wecaretrans.com
Buffalo's leader in assisted care transportation.

CAR RENTALS

ALAMO

Buffalo Niagara International Airport
(888) 826-6893 or (716) 631-2044
www.alamo.com

AVIS RENT A CAR

Buffalo Niagara International Airport
(800) 331-1212
www.avis.com

BUDGET CAR AND TRUCK RENTAL, INC.

Amherst - Buffalo/Marriott Hotel (716) 689-4535
Buffalo - Downtown (716) 882-7045
Buffalo Niagara International Airport - Cheektowaga
(716) 632-4662
Niagara Falls - (716) 298-4329
Orchard Park (716) 662-5071
Toll-Free (800) BUDGET9
www.budgetbuffalo.com

ENTERPRISE RENT-A-CAR

Airport (716) 565-5400
Amherst (716) 836-2800
Buffalo - Downtown (716) 884-6666
Hamburg (716) 646-0100
Orchard Park (716) 677-5800
Tonawanda (716) 743-0100
Williamsville (716) 632-1050
www.enterprise.com

HERTZ RENT-A-CAR

4195 Genesee Street
Cheektowaga, NY 14225
(716) 632-4772 or (800) 654-3131
Fax (716) 632-4745
www.hertz.com

NATIONAL RENT A CAR

Buffalo Niagara International Airport
(888) 826-6890 or (716) 634-9220
www.nationalcar.com

SHUTTLES, VANS AND TAXIS

AIRPORT EXPRESS

(716) 472-8580 or toll-free (800) 604-1570

AIRPORT SHUTTLE SERVICES

(888) 402-6606

AIRPORT TAXI SERVICE

(716) 633-8318 or (800) 551-9369

BOULEVARD AMHERST TAXI, INC.

(716) 861-1269

BROADWAY TAXI

(716) 896-4600

CITY SERVICE TAXI OF BUFFALO, INC.

(716) 852-4000

DEPENDABLE CAB

(716) 876-5555

HAMBURG TAXI

(716) 649-7300

ITA TAXI/SHUTTLE

(716) 633-8318 or (800) 551-9369

KENMORE CAB DISPATCH SERVICE INC.

(716) 876-3030

LIBERTY CAB

(716) 877-7111 or (800) 455-TAXI

RADIO TAXI SERVICE INC.

(716) 633-4200

SOUTH BUFFALO CAB CO.

(716) 822-6300

WNY SUPER SHUTTLE

(716) 633-2999 or (888) 402-6606

GROUND TRANSPORTATION TO CANADA

MEGABUS

Beginning May 30th, 2008, Megabus will offer daily bus service from Buffalo to Toronto and Toronto to Buffalo.  For more information on prices and schedule, click here.

NIAGARA AIRBUS

8626 Lundy's Lane
Niagara Falls, ON L2H 1H4
(800) 206-7222

For a complete listing of limousine companies contact the Buffalo Visitor Center at (800) BUFFALO or info@buffalocvb.org

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Maps

Weather Information


WGRZ-TV WEATHER INFORMATION

(716) 852-2222
www.wgrz.com

WIVB-TV WEATHER LINE

(716) 844-4444
www.wivb.com

WKBW-TV ACCUWEATHER

www.wkbw.com

Important Phone Numbers

If the phone number you're searching for is not listed below, call local information (716) 555-1212.

MEDICAL, POLICE OR FIRE EMERGENCY DIAL 911

AAA OF WESTERN AND CENTRAL NEW YORK

(716) 633-9860 - Buffalo
(716) 298-5651 - Niagara Falls
www.aaa.com

BUFFALO NIAGARA CONVENTION CENTER EVENTS INFORMATION LINE

(716) 855-5534

BUFFALO NIAGARA CONVENTION & VISITORS BUREAU

617 Main St., Suite 200
Buffalo, NY 14203-1496
(716) 852-0511 or (888) 228-3369
info@buffalocvb.org www.visitbuffaloniagara.com

BUFFALO NIAGARA VISITOR CENTER

617 Main Street
Buffalo, NY 14203
(716) 852-2356 or (800) BUFFALO - Market Arcade
info@buffalocvb.org www.visitbuffaloniagara.com

BUFFALO POLICE

Non-emergency
(716) 853-2222

CANADIAN CONSULATE

(716) 858-9500

CHILD & FAMILY SERVICES

(716) 842-2750

DEAF INTERPRETER SERVICE

(716) 833-1637

ERIE COUNTY DEPT. OF HEALTH

(716) 858-7690

ERIE COUNTY DISTRICT ATTORNEY

(716) 858-2424

ERIE COUNTY OFFICE OF THE DISABLED

(716) 858-6215

ERIE COUNTY SHERIFF

Non-Emergency
(716) 858-7609 or (716) 662-5554

INTERNATIONAL INSTITUTE

(716) 883-1900

NIAGARA COUNTY SHERIFF

Non-emergency
(716) 438-3393

NIAGARA FALLS POLICE

Non-emergency
(716) 286-4711

NY RELAY SERVICE

(800) 421-1220 Voice
(800) 662-1220 TDD

NYS CANAL SYSTEM

(800) 4-CANAL-4

NYS THRUWAY AUTHORITY

Road conditions and Construction zones
(716) 631-9017 or (800) 847-8929

NYS TOURISM INFORMATION

(518) 474-4116 or (800) CALL-NYS

POISON CONTROL CENTER

(716) 878-7654 or (800) 222-1222

RELOCATION INFORMATION

Buffalo Niagara Partnership
(716) 852-7100

TIME & TEMPERATURE

(716) 844-4444

U.S. COAST GUARD SEARCH AND RESCUE

Buffalo: (716) 843-9500
Niagara: (716) 745-3327
Non Emergency (716) 843-9528

US CUSTOMS

(716) 626-0400

US IMMIGRATION & NATURALIZATION SERVICE

(716) 551-4741

WGRZ-TV WEATHER INFORMATION

(716) 852-2222
www.wgrz.com

WIVB-TV WEATHER LINE

(716) 844-4444
www.wivb.com

WKBW-TV ACCUWEATHER

www.wkbw.com

Related Links

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